[Freeswitch-users] IVR Menu - Timeout and Invalid Options

[Aloysius Lloyd]

Hi All,

I am trying to setup a simple IVR with two options , timeout action and
Invalid digits pressed. here is the partial IVR Menu.


<entry action="menu-exec-app" digits="1" param="execute_extension 201 XML
default"/>
<entry action="menu-exec-app" digits="2" param="execute_extension 202 XML
default"/>


How to Catch Timeout and Invalid Digits Actions from the IVR menu?

Thanks you

Thanks,
Lloyd
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[Frank Carmickle]

Hello

Post by Aloysius Lloyd
Hi All,
I am trying to setup a simple IVR with two options , timeout action and
Invalid digits pressed. here is the partial IVR Menu.
<entry action="menu-exec-app" digits="1" param="execute_extension 201 XML
default"/>
<entry action="menu-exec-app" digits="2" param="execute_extension 202 XML
default"/>

Add something like.

timeout="3000"
inter-digit-timeout="2000"
max-failures="3"
max-timeouts="3"

Then in the dialplan after you've called the ivr tranfer to another exten. Be careful to make sure that hangup after bridge gets set so that you don't ring the exten when someone who has been called from the ivr hangs up.

HTH
--FC

[Aloysius Lloyd]

Frank ,

Thank you for your help.

Lloyd

Post by Frank Carmickle
Hello

Post by Aloysius Lloyd
Hi All,
I am trying to setup a simple IVR with two options , timeout action and
Invalid digits pressed. here is the partial IVR Menu.
<entry action="menu-exec-app" digits="1" param="execute_extension 201 XML
default"/>
<entry action="menu-exec-app" digits="2" param="execute_extension 202 XML
default"/>

Add something like.
timeout="3000"
inter-digit-timeout="2000"
max-failures="3"
max-timeouts="3"
Then in the dialplan after you've called the ivr tranfer to another exten.
Be careful to make sure that hangup after bridge gets set so that you don't
ring the exten when someone who has been called from the ivr hangs up.
HTH
--FC
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[Aloysius Lloyd]

Frank ,

Thank you for your help.

Lloyd

Post by Frank Carmickle
Hello

Post by Aloysius Lloyd
Hi All,
I am trying to setup a simple IVR with two options , timeout action and
Invalid digits pressed. here is the partial IVR Menu.
<entry action="menu-exec-app" digits="1" param="execute_extension 201 XML
default"/>
<entry action="menu-exec-app" digits="2" param="execute_extension 202 XML
default"/>

Add something like.
timeout="3000"
inter-digit-timeout="2000"
max-failures="3"
max-timeouts="3"
Then in the dialplan after you've called the ivr tranfer to another exten.
Be careful to make sure that hangup after bridge gets set so that you don't
ring the exten when someone who has been called from the ivr hangs up.
HTH
--FC
_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users at lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

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[Aloysius Lloyd]

Hi All,

I am trying to setup a simple IVR with two options , timeout action and
Invalid digits pressed. here is the partial IVR Menu.


<entry action="menu-exec-app" digits="1" param="execute_extension 201 XML
default"/>
<entry action="menu-exec-app" digits="2" param="execute_extension 202 XML
default"/>


How to Catch Timeout and Invalid Digits Actions from the IVR menu?

Thanks you

Thanks,
Lloyd
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[Frank Carmickle]

Hello

Post by Aloysius Lloyd
Hi All,
I am trying to setup a simple IVR with two options , timeout action and
Invalid digits pressed. here is the partial IVR Menu.
<entry action="menu-exec-app" digits="1" param="execute_extension 201 XML
default"/>
<entry action="menu-exec-app" digits="2" param="execute_extension 202 XML
default"/>

Add something like.

timeout="3000"
inter-digit-timeout="2000"
max-failures="3"
max-timeouts="3"

Then in the dialplan after you've called the ivr tranfer to another exten. Be careful to make sure that hangup after bridge gets set so that you don't ring the exten when someone who has been called from the ivr hangs up.

HTH
--FC