[Freeswitch-users] icall's carrier service returns 480 Temporarily Unavailable for outbound INVITE

Discussion:

mdale111

2010-09-01 23:47:08 UTC

Hello all,

I'm going on the fourth day with no response from icall's support on this
issue, so I would greatly appreciate any guidance.

Freeswitch successfully registers with icalls outbound server,
sbc01-car.dal.us.icall.net, and incoming calls are handled properly. But
when I try to call a land-line with
pa call 1813968XXXX, I get a response of 480 Temporarily Unavailable. I've
also registered my external ip address with icalls servers.

Also, this works "originate sofia/internal/9996 at conference.freeswitch.org
1000", but this doesn't "originate
sofia/internal/1813968XXXX at sbc01-car.dal.us.icall.net:5060 1000."

Windows XP SP3, 32-bit, 1.5gb
FreeSWITCH Version 1.0.4 (14460)

Here's the pa call sip trace from wireshark:

INVITE sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060 SIP/2.0
Via: SIP/2.0/UDP 173.65.36.19;rport;branch=z9hG4bKg0DHp06gr9Utj
Max-Forwards: 70
From: "username"
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3cymXr8vH
To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 INVITE
Contact: <sip:gw+icall at 173.65.36.19:5060;transport=udp>
User-Agent: FreeSWITCH-mod_sofia/1.0.4-14460
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, SUBSCRIBE, NOTIFY,
REFER, UPDATE, REGISTER, INFO
Supported: timer, precondition, path, replaces
Allow-Events: talk, refer
Content-Type: application/sdp
Content-Disposition: session
Content-Length: 316
Remote-Party-ID: "username"
<sip:813995XXXX at sbc01-car.dal.us.icall.net:5060>;party=calling;screen=yes;privacy=off

v=0
o=FreeSWITCH 1283092013 1283092014 IN IP4 173.65.36.19
s=FreeSWITCH
c=IN IP4 173.65.36.19
t=0 0
m=audio 23986 RTP/AVP 10 0 8 3 101 13
a=rtpmap:10 L16/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtpmap:13 CN/8000
a=ptime:20

SIP/2.0 100 Trying
Via: SIP/2.0/UDP 173.65.36.19;rport=5060;branch=z9hG4bKg0DHp06gr9Utj
From: "username"
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3cymXr8vH
To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 INVITE
User-Agent: CoreSSP SBC
Content-Length: 0

SIP/2.0 480 Temporarily Unavailable
Via: SIP/2.0/UDP 173.65.36.19;rport=5060;branch=z9hG4bKg0DHp06gr9Utj
From: "username"
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3cymXr8vH
To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>;tag=FQK8XBFmHggUg
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 INVITE
User-Agent: CoreSSP SBC
Accept: application/sdp
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER,
REFER, NOTIFY
Supported: timer, precondition, path, replaces
Allow-Events: talk, refer
Reason: Q.850;cause=16;text="NORMAL_CLEARING"
Content-Length: 0
Remote-Party-ID: "1813968XXXX" <sip:1813968XXXX at 8.19.97.6>

ACK sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060 SIP/2.0
Via: SIP/2.0/UDP 173.65.36.19;rport;branch=z9hG4bKg0DHp06gr9Utj
Max-Forwards: 70
From: "username"
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3cymXr8vH
To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>;tag=FQK8XBFmHggUg
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 ACK
Content-Length: 0

Thanks in advance.

Peder

2010-09-02 18:24:47 UTC

Permalink

I don't think there is much you can do about that short of routing calls for
that area out another provider. About 20-25% of our calls out icall get
rejected, usually with 500 errors. We send them out another provider and it
works fine. And their support sucks.....

-----Original Message-----
From: freeswitch-users-bounces at lists.freeswitch.org
[mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of
mdale111 at verizon.net
Sent: Wednesday, September 01, 2010 6:47 PM
To: freeswitch-users at lists.freeswitch.org
Subject: [Freeswitch-users] icall's carrier service returns 480 Temporarily
Unavailable for outbound INVITE

Hello all,

I'm going on the fourth day with no response from icall's support on this
issue, so I would greatly appreciate any guidance.

Freeswitch successfully registers with icalls outbound server,
sbc01-car.dal.us.icall.net, and incoming calls are handled properly. But
when I try to call a land-line with
pa call 1813968XXXX, I get a response of 480 Temporarily Unavailable. I've
also registered my external ip address with icalls servers.

Also, this works "originate sofia/internal/9996 at conference.freeswitch.org
1000", but this doesn't "originate
sofia/internal/1813968XXXX at sbc01-car.dal.us.icall.net:5060 1000."

Windows XP SP3, 32-bit, 1.5gb
FreeSWITCH Version 1.0.4 (14460)

Here's the pa call sip trace from wireshark:

INVITE sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060 SIP/2.0
Via: SIP/2.0/UDP 173.65.36.19;rport;branch=z9hG4bKg0DHp06gr9Utj
Max-Forwards: 70
From: "username"
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3c
ymXr8vH
To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 INVITE
Contact: <sip:gw+icall at 173.65.36.19:5060;transport=udp>
User-Agent: FreeSWITCH-mod_sofia/1.0.4-14460
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, SUBSCRIBE, NOTIFY,

REFER, UPDATE, REGISTER, INFO
Supported: timer, precondition, path, replaces
Allow-Events: talk, refer
Content-Type: application/sdp
Content-Disposition: session
Content-Length: 316
Remote-Party-ID: "username"
<sip:813995XXXX at sbc01-car.dal.us.icall.net:5060>;party=calling;screen=yes;pr
ivacy=off

v=0
o=FreeSWITCH 1283092013 1283092014 IN IP4 173.65.36.19
s=FreeSWITCH
c=IN IP4 173.65.36.19
t=0 0
m=audio 23986 RTP/AVP 10 0 8 3 101 13
a=rtpmap:10 L16/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtpmap:13 CN/8000
a=ptime:20

SIP/2.0 100 Trying
Via: SIP/2.0/UDP 173.65.36.19;rport=5060;branch=z9hG4bKg0DHp06gr9Utj
From: "username"
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3c
ymXr8vH
To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 INVITE
User-Agent: CoreSSP SBC
Content-Length: 0

SIP/2.0 480 Temporarily Unavailable
Via: SIP/2.0/UDP 173.65.36.19;rport=5060;branch=z9hG4bKg0DHp06gr9Utj
From: "username"
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3c
ymXr8vH
To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>;tag=FQK8XBFmHggUg
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 INVITE
User-Agent: CoreSSP SBC
Accept: application/sdp
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER,
REFER, NOTIFY
Supported: timer, precondition, path, replaces
Allow-Events: talk, refer
Reason: Q.850;cause=16;text="NORMAL_CLEARING"
Content-Length: 0
Remote-Party-ID: "1813968XXXX" <sip:1813968XXXX at 8.19.97.6>

ACK sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060 SIP/2.0
Via: SIP/2.0/UDP 173.65.36.19;rport;branch=z9hG4bKg0DHp06gr9Utj
Max-Forwards: 70
From: "username"
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3c
ymXr8vH
To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>;tag=FQK8XBFmHggUg
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 ACK
Content-Length: 0

Thanks in advance.

_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users at lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

Brian West

2010-09-02 18:37:59 UTC

Permalink

I'm going to guess its because he has L16 as the first codec.

/b

Post by Peder
I don't think there is much you can do about that short of routing calls for
that area out another provider. About 20-25% of our calls out icall get
rejected, usually with 500 errors. We send them out another provider and it
works fine. And their support sucks.....

Sergey Okhapkin

2010-09-02 18:56:07 UTC

Permalink

Same happens if you have g729 as first codec and you didn't ask icall to enable
g729 on US calls.

Post by Brian West
I'm going to guess its because he has L16 as the first codec.
/b

Post by Peder
I don't think there is much you can do about that short of routing calls
for that area out another provider. About 20-25% of our calls out icall
get rejected, usually with 500 errors. We send them out another provider
and it works fine. And their support sucks.....

_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users at lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

Mark Dale

2010-09-02 19:39:33 UTC

Permalink

I've tried using <param name="outbound-codec-prefs" value="PCMU, PCMA"/> and
the INVITE offered only these two codecs, but I still got 480 Temporarily
Unavailable. So I just set it back to the default.

I've since found that if I set the caller id number to 1234567, the call
always goes through . If I use anything else, the call fails.
Using 1234567, I then get this remote id in the INVITE header:
Remote-Party-ID: "username"
<sip:1234567 at sbc01-car.dal.us.icall.net:5060>;party=calling;screen=yes;privacy=off
instead of:
Remote-Party-ID:
"username"<sip:813995XXXX at sbc01-car.dal.us.icall.net:5060>;party=calling;screen=yes;privacy=off

Am I formatting the caller id incorrectly?

Thanks,

Mark Dale

--------------------------------------------------
From: "Sergey Okhapkin" <sos at sokhapkin.dyndns.org>
Sent: Thursday, September 02, 2010 2:56 PM
To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
Subject: Re: [Freeswitch-users] icall's carrier service returns 480TemporarilyUnavailable for outbound INVITE

Post by Sergey Okhapkin
Same happens if you have g729 as first codec and you didn't ask icall to enable
g729 on US calls.

Post by Brian West
I'm going to guess its because he has L16 as the first codec.
/b

Post by Peder
I don't think there is much you can do about that short of routing calls
for that area out another provider. About 20-25% of our calls out icall
get rejected, usually with 500 errors. We send them out another provider
and it works fine. And their support sucks.....

Sergey Okhapkin

2010-09-02 19:46:36 UTC

Permalink

Do you provide a valid caller id number in invite? CID matters a lot...

Post by Mark Dale
I've tried using <param name="outbound-codec-prefs" value="PCMU, PCMA"/>
and the INVITE offered only these two codecs, but I still got 480
Temporarily Unavailable. So I just set it back to the default.
I've since found that if I set the caller id number to 1234567, the call
always goes through . If I use anything else, the call fails.
Remote-Party-ID: "username"
<sip:1234567 at sbc01-car.dal.us.icall.net:5060>;party=calling;screen=yes;priv
"username"<sip:813995XXXX at sbc01-car.dal.us.icall.net:5060>;party=calling;sc
reen=yes;privacy=off
Am I formatting the caller id incorrectly?
Thanks,
Mark Dale
--------------------------------------------------
From: "Sergey Okhapkin" <sos at sokhapkin.dyndns.org>
Sent: Thursday, September 02, 2010 2:56 PM
To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
Subject: Re: [Freeswitch-users] icall's carrier service returns
480TemporarilyUnavailable for outbound INVITE

Post by Sergey Okhapkin
Same happens if you have g729 as first codec and you didn't ask icall to enable
g729 on US calls.

Post by Brian West
I'm going to guess its because he has L16 as the first codec.
/b

Post by Peder
I don't think there is much you can do about that short of routing calls
for that area out another provider. About 20-25% of our calls out icall
get rejected, usually with 500 errors. We send them out another provider
and it works fine. And their support sucks.....

Brian West

2010-09-02 19:55:44 UTC

Permalink

could be that your xml for your gateway is wrong... can you post that?

/b

mdale111

2010-09-02 21:10:30 UTC

Permalink

I used what icall recommend for the gateway:

<include>
<gateway name="icall">


<param name="username" value="cust_xxxxxxxxx" />
<param name="password" value="xxxxxxxxxxx" />
<param name="from-user" value="cust_xxxxxxxxx" />
<param name="proxy" value="sbc01-car.dal.us.icall.net" />
<param name="realm" value="sbc01-car.dal.us.icall.net" />

<param name="register" value="true" />
</gateway>
<gateway name="icall_international">


<param name="username" value="cust_xxxxxxxxx" />
<param name="password" value="xxxxxxxxxxxx" />
<param name="from-user" value="cust_xxxxxxxxx" />
<param name="proxy" value="gw01-car.dal.us.icall.net" />
<param name="realm" value="gw01-car.dal.us.icall.net" />

<param name="register" value="true" />
</gateway>
</include>

----- Original Message -----
From: "Brian West" <brian at freeswitch.org>
To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
Sent: Thursday, September 02, 2010 3:55 PM
Subject: Re: [Freeswitch-users] icall's carrier service returns 480
Temporarily Unavailable for outbound INVITE

Post by Brian West
could be that your xml for your gateway is wrong... can you post that?
/b

Sergey Okhapkin

2010-09-02 21:20:13 UTC

Permalink

GW settings are not related to global outbound settings. Did you ever study FS
config files?

Post by mdale111
<include>
<gateway name="icall">


<param name="username" value="cust_xxxxxxxxx" />
<param name="password" value="xxxxxxxxxxx" />
<param name="from-user" value="cust_xxxxxxxxx" />
<param name="proxy" value="sbc01-car.dal.us.icall.net" />
<param name="realm" value="sbc01-car.dal.us.icall.net" />

<param name="register" value="true" />
</gateway>
<gateway name="icall_international">


<param name="username" value="cust_xxxxxxxxx" />
<param name="password" value="xxxxxxxxxxxx" />
<param name="from-user" value="cust_xxxxxxxxx" />
<param name="proxy" value="gw01-car.dal.us.icall.net" />
<param name="realm" value="gw01-car.dal.us.icall.net" />

<param name="register" value="true" />
</gateway>
</include>
----- Original Message -----
From: "Brian West" <brian at freeswitch.org>
To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
Sent: Thursday, September 02, 2010 3:55 PM
Subject: Re: [Freeswitch-users] icall's carrier service returns 480
Temporarily Unavailable for outbound INVITE

Post by Brian West
could be that your xml for your gateway is wrong... can you post that?
/b

Brian West

2010-09-02 21:21:43 UTC

Permalink

What kind of firewall do you have? Clearly you have something between YOU and icall mucking with the packets.

/b

mdale111

2010-09-02 21:36:49 UTC

Permalink

Freeswitch is located behind a WESTELL A90-9100EM15-10 cable modem that is
configured with the Freeswitch server in the DMZ.

----- Original Message -----
From: "Brian West" <brian at freeswitch.org>
To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
Sent: Thursday, September 02, 2010 5:21 PM
Subject: Re: [Freeswitch-users] icall's carrier service returns 480
Temporarily Unavailable for outbound INVITE

Post by Brian West
What kind of firewall do you have? Clearly you have something between YOU
and icall mucking with the packets.
/b

Brian West

2010-09-02 21:59:29 UTC

Permalink

http://community.vzw.com/t5/FiOS-Internet/How-do-I-disable-SIP-ALG-on-the-Westell-9100em/td-p/124215

/b

Post by mdale111
Freeswitch is located behind a WESTELL A90-9100EM15-10 cable modem that is
configured with the Freeswitch server in the DMZ.
----- Original Message -----
From: "Brian West" <brian at freeswitch.org>
To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
Sent: Thursday, September 02, 2010 5:21 PM
Subject: Re: [Freeswitch-users] icall's carrier service returns 480
Temporarily Unavailable for outbound INVITE

Post by Brian West
What kind of firewall do you have? Clearly you have something between YOU
and icall mucking with the packets.
/b

David Ponzone

2010-09-02 22:11:54 UTC

Permalink

Crap crap crap router :)

David Ponzone Direction Technique
email: david.ponzone at ipeva.fr
tel: 01 74 03 18 97
gsm: 06 66 98 76 34

Service Client IPeva
tel: 0811 46 26 26
www.ipeva.fr - www.ipeva-studio.com

Ce message et toutes les pi?ces jointes sont confidentiels et ?tablis
? l'intention exclusive de ses destinataires. Toute utilisation ou
diffusion non autoris?e est interdite. Tout message ?lectronique est
susceptible d'alt?ration. IPeva d?cline toute responsabilit? au
titre de ce message s'il a ?t? alt?r?, d?form? ou falsifi?. Si
vous n'?tes pas destinataire de ce message, merci de le d?truire
imm?diatement et d'avertir l'exp?diteur.

Post by Brian West
http://community.vzw.com/t5/FiOS-Internet/How-do-I-disable-SIP-ALG-on-the-Westell-9100em/td-p/124215
/b
On Sep 2, 2010, at 4:36 PM, <mdale111 at verizon.net> <mdale111 at verizon.net

Post by Brian West
What kind of firewall do you have? Clearly you have something between YOU
and icall mucking with the packets.
/b

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Sergey Okhapkin

2010-09-02 22:10:41 UTC

Permalink

Also see http://www.voip-info.org/wiki/view/Routers+SIP+ALG . SIP ALG is the
worst thing ever invented...

Post by Brian West
http://community.vzw.com/t5/FiOS-Internet/How-do-I-disable-SIP-ALG-on-the-W
estell-9100em/td-p/124215
/b

Post by mdale111
Freeswitch is located behind a WESTELL A90-9100EM15-10 cable modem that
is configured with the Freeswitch server in the DMZ.
----- Original Message -----
From: "Brian West" <brian at freeswitch.org>
To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
Sent: Thursday, September 02, 2010 5:21 PM
Subject: Re: [Freeswitch-users] icall's carrier service returns 480
Temporarily Unavailable for outbound INVITE

Post by Brian West
What kind of firewall do you have? Clearly you have something between
YOU and icall mucking with the packets.
/b

Khurram Shafi

2010-09-03 12:31:33 UTC

Permalink

Hello List,

Which is the best Colocation/Dedicated Service Provider for VoIP Soft
Switches.
Currently we are using Softlayer but having issues and through our
experience with them, they are not suitable for VOIP.

Please recommend good dedicated server hosting providers.

Regards

Khurram

Nyamul Hassan

2010-09-03 12:46:51 UTC

Permalink

If you don't mind the yearly commitment, you could try NTT Verio. All
their servers come with 100 Mbps unmetered bandwidth.

We have been using them for some time and currently have 4 servers.
Intel E5504 Quad Core processors, 4 GB RAM, 2 SCSI HDDs in RAID. All
running great!

Regards
HASSAN

Post by Khurram Shafi
Hello List,
Which is the best Colocation/Dedicated Service Provider for VoIP Soft
Switches.
Currently we are using Softlayer but having issues and through our
experience with them, they are not suitable for VOIP.
Please recommend good dedicated server hosting providers.
Regards
Khurram
_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users at lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

--
Sent from my mobile device

Farhan Husain

2010-09-15 06:37:52 UTC

Permalink

What kind of hosting do you recommend with NTT Verio? I found that there are
several types of hosting e.g. dedicated Linux hosting, VPS hosting etc.

Post by Nyamul Hassan
If you don't mind the yearly commitment, you could try NTT Verio. All
their servers come with 100 Mbps unmetered bandwidth.
We have been using them for some time and currently have 4 servers.
Intel E5504 Quad Core processors, 4 GB RAM, 2 SCSI HDDs in RAID. All
running great!
Regards
HASSAN

--
Sent from my mobile device
_______________________________________________
FreeSWITCH-users mailing list
FreeSWITCH-users at lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

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Nyamul Hassan

2010-09-15 07:53:20 UTC

Permalink

We use dedicated servers running either Linux or Windows.

Regards
HASSAN

Post by Farhan Husain
What kind of hosting do you recommend with NTT Verio? I found that there are
several types of hosting e.g. dedicated Linux hosting, VPS hosting etc.

--
Sent from my mobile device

Farhan Husain

2010-09-15 18:44:39 UTC

Permalink

Thanks Hassan.

Post by Nyamul Hassan
We use dedicated servers running either Linux or Windows.
Regards
HASSAN

Post by Farhan Husain
What kind of hosting do you recommend with NTT Verio? I found that there

are

Post by Farhan Husain
several types of hosting e.g. dedicated Linux hosting, VPS hosting etc.

http://lists.freeswitch.org/mailman/options/freeswitch-users

Post by Farhan Husain

Post by Nyamul Hassan

Post by Khurram Shafi
http://www.freeswitch.org

http://lists.freeswitch.org/mailman/options/freeswitch-users

Post by Farhan Husain

Post by Nyamul Hassan
http://www.freeswitch.org

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mdale111

2010-09-02 22:31:30 UTC

Permalink

SIP ALG is set to disabled on my modem.

----- Original Message -----
From: "Brian West" <brian at freeswitch.org>
To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
Sent: Thursday, September 02, 2010 5:59 PM
Subject: Re: [Freeswitch-users] icall's carrier service returns 480
Temporarily Unavailable for outbound INVITE

Post by Brian West
http://community.vzw.com/t5/FiOS-Internet/How-do-I-disable-SIP-ALG-on-the-Westell-9100em/td-p/124215
/b

Post by Brian West
What kind of firewall do you have? Clearly you have something between YOU
and icall mucking with the packets.
/b

mdale111

2010-09-03 16:09:02 UTC

Permalink

icall sent me this response, "We have made a modification to the interstate
route for this prefix. Please re-test when possible."
This seems to have fixed the problem.

SIP ALG is configurable on this modem, and currently it is set to disabled.

Thanks to everyone for the help.

----- Original Message -----
From: "Brian West" <brian at freeswitch.org>
To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
Sent: Thursday, September 02, 2010 5:59 PM
Subject: Re: [Freeswitch-users] icall's carrier service returns 480
Temporarily Unavailable for outbound INVITE

Post by Brian West
http://community.vzw.com/t5/FiOS-Internet/How-do-I-disable-SIP-ALG-on-the-Westell-9100em/td-p/124215
/b

Post by Brian West
What kind of firewall do you have? Clearly you have something between YOU
and icall mucking with the packets.
/b

Michael Collins

2010-09-02 22:08:31 UTC

Permalink

Post by mdale111
Freeswitch is located behind a WESTELL A90-9100EM15-10 cable modem that is
configured with the Freeswitch server in the DMZ.
Check that Westell. I downloaded the manual and it looks like it has all

sorts of stuff that could futz with your packets. It does indeed have ALGs
but I could not specifically see a SIP ALG in the docs. However, if I were
you I absolutely would not trust that thing AT ALL. If there's any way that
that thing can give you a trace of your SIP traffic then by all means grab
it. Until you can prove otherwise, that device *IS* your problem.

-MC

Post by mdale111
----- Original Message -----
From: "Brian West" <brian at freeswitch.org>
To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
Sent: Thursday, September 02, 2010 5:21 PM
Subject: Re: [Freeswitch-users] icall's carrier service returns 480
Temporarily Unavailable for outbound INVITE

Post by Brian West
What kind of firewall do you have? Clearly you have something between

YOU

Post by Brian West
and icall mucking with the packets.
/b
On Sep 2, 2010, at 4:10 PM, <mdale111 at verizon.net> <mdale111 at verizon.net

Post by mdale111
<include>
<gateway name="icall">
<!-- Replace these value with your iCall Carrier Services username

and

Post by Brian West

Post by mdale111
password. -->

<param name="username" value="cust_xxxxxxxxx" />
<param name="password" value="xxxxxxxxxxx" />
<param name="from-user" value="cust_xxxxxxxxx" />
<param name="proxy" value="sbc01-car.dal.us.icall.net" />
<param name="realm" value="sbc01-car.dal.us.icall.net" />

<param name="register" value="true" />
</gateway>
<gateway name="icall_international">
<!-- Replace these value with your iCall Carrier Services username

and

Post by Brian West

Post by mdale111
password. -->

<param name="username" value="cust_xxxxxxxxx" />
<param name="password" value="xxxxxxxxxxxx" />
<param name="from-user" value="cust_xxxxxxxxx" />
<param name="proxy" value="gw01-car.dal.us.icall.net" />
<param name="realm" value="gw01-car.dal.us.icall.net" />

<param name="register" value="true" />
</gateway>
</include>

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Brian West

2010-09-02 19:55:44 UTC

Permalink

could be that your xml for your gateway is wrong... can you post that?

/b

Brian West

2010-09-02 19:55:44 UTC

Permalink

could be that your xml for your gateway is wrong... can you post that?

/b

Brian West

2010-09-02 19:55:44 UTC

Permalink

could be that your xml for your gateway is wrong... can you post that?

/b

Brian West

2010-09-02 19:55:44 UTC

Permalink

could be that your xml for your gateway is wrong... can you post that?

/b

Brian West

2010-09-02 19:55:44 UTC

Permalink

could be that your xml for your gateway is wrong... can you post that?

/b

Brian West

2010-09-02 19:55:44 UTC

Permalink

could be that your xml for your gateway is wrong... can you post that?

/b

Perry P

2010-10-14 23:54:07 UTC

Permalink

This thread might be closed already but I too am having this issue... I then
started testing phone numbers and it appears that certain routes have an issue.
I called an AT&T mobile number and got a 480 but I then immediately called a
downtown Atlanta phone number and it went through no problem... I have an open
ticket with them and have updated with these findings. And I thought this was
my problem for the longest time... Hmmmm...
Thanks,
Perry

Sergey Okhapkin

2010-09-02 18:24:08 UTC

Permalink

Disable no-sense for PSTN termination codec L16, make PCMU primary.

Post by mdale111
Hello all,
I'm going on the fourth day with no response from icall's support on this
issue, so I would greatly appreciate any guidance.
Freeswitch successfully registers with icalls outbound server,
sbc01-car.dal.us.icall.net, and incoming calls are handled properly. But
when I try to call a land-line with
pa call 1813968XXXX, I get a response of 480 Temporarily Unavailable. I've
also registered my external ip address with icalls servers.
Also, this works "originate sofia/internal/9996 at conference.freeswitch.org
1000", but this doesn't "originate
sofia/internal/1813968XXXX at sbc01-car.dal.us.icall.net:5060 1000."
Windows XP SP3, 32-bit, 1.5gb
FreeSWITCH Version 1.0.4 (14460)
INVITE sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060 SIP/2.0
Via: SIP/2.0/UDP 173.65.36.19;rport;branch=z9hG4bKg0DHp06gr9Utj
Max-Forwards: 70
From: "username"
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3
cymXr8vH To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 INVITE
Contact: <sip:gw+icall at 173.65.36.19:5060;transport=udp>
User-Agent: FreeSWITCH-mod_sofia/1.0.4-14460
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, SUBSCRIBE,
NOTIFY, REFER, UPDATE, REGISTER, INFO
Supported: timer, precondition, path, replaces
Allow-Events: talk, refer
Content-Type: application/sdp
Content-Disposition: session
Content-Length: 316
Remote-Party-ID: "username"
<sip:813995XXXX at sbc01-car.dal.us.icall.net:5060>;party=calling;screen=yes;p
rivacy=off
v=0
o=FreeSWITCH 1283092013 1283092014 IN IP4 173.65.36.19
s=FreeSWITCH
c=IN IP4 173.65.36.19
t=0 0
m=audio 23986 RTP/AVP 10 0 8 3 101 13
a=rtpmap:10 L16/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtpmap:13 CN/8000
a=ptime:20
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 173.65.36.19;rport=5060;branch=z9hG4bKg0DHp06gr9Utj
From: "username"
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3
cymXr8vH To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 INVITE
User-Agent: CoreSSP SBC
Content-Length: 0
SIP/2.0 480 Temporarily Unavailable
Via: SIP/2.0/UDP 173.65.36.19;rport=5060;branch=z9hG4bKg0DHp06gr9Utj
From: "username"
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3
<sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>;tag=FQK8XBFmHggUg
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 INVITE
User-Agent: CoreSSP SBC
Accept: application/sdp
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER,
REFER, NOTIFY
Supported: timer, precondition, path, replaces
Allow-Events: talk, refer
Reason: Q.850;cause=16;text="NORMAL_CLEARING"
Content-Length: 0
Remote-Party-ID: "1813968XXXX" <sip:1813968XXXX at 8.19.97.6>
ACK sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060 SIP/2.0
Via: SIP/2.0/UDP 173.65.36.19;rport;branch=z9hG4bKg0DHp06gr9Utj
Max-Forwards: 70
From: "username"
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3
<sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>;tag=FQK8XBFmHggUg
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 ACK
Content-Length: 0
Thanks in advance.
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